Coronavirus (COVID-19): Frequently Asked Questions for clients and families
In line with State Government directives, mask wearing continues in high-risk settings like the disability sector. Masks are required in all client-facing areas of the business at Minda, and masks are also required when inside INC Cafe (but not while eating or drinking).
Density limits are at three people per 4sq m (75% capacity) for venues with seated activities including INC Cafe, while venues with standing activities - such as retail - are at one person per 2sq m (50% capacity).
Visitors are welcome and we'd like to ask people to please wear a mask if they are in client-facing areas of the business, and when inside INC Cafe (but not while eating or drinking).
In line with government directives on mask wearing in high-risk settings, the wearing
of masks will continue at Minda, with the major focus being mask wearing in all client-facing areas of the business, where there is
direct contact with clients. Masks are also required when inside INC Cafe (but not while eating or drinking).
When wearing a mask, please make sure it covers your nose and mouth at all times – it is not effective if you don’t do this!
We have plenty of PPE in stock, including protocols in place for after hours
access if required by our support staff.
Our complex and critical care facility PKC is operating business as usual. Family members are encouraged to contact PKC direct for any specific queries related to their loved one.
INC Café is open to the public, with indoor and outdoor dining permitted with a capacity of three people per 4sq m (75% capacity). Masks are required inside the cafe, except when eating and drinking.
Minda’s Vaccination Hub is open for all disability and aged care staff and clients in South Australia to book in to receive their Pfizer vaccination. See story.
If you haven't been vaccinated yet and would like to, it's not too late to book into our Vaccination Hub in Verco Hall at Minda Brighton.
Open Hours: Vaccination bookings are available at the following times:
Mondays: 11:00 - 19:00
Tuesdays: 08:30 - 16:30
Wednesdays: 08:30 - 16:30
Thursdays: 08:30 - 16:30
Fridays: 08:30 - 16:30
We ask non-essential contractors and non-essential visitors to please contact the relevant manager before attending our sites at this time.
Family members are asked to please call ahead before visiting and to wear a mask indoors when on site.
Yes family members and guardians can visit loved ones in Minda accommodation. We ask that you please call ahead before visiting and to wear a mask indoors when on site.
day options/MyPath activities are operating with density requirements in
place and also mask-wearing. We have contacted families directly.
Health Therapies are business as usual, with the therapist to wear a mask for all appointments.
If you need to get in touch with us, please feel free to call the Minda ASSIST Therapy team on (08) 8126 2400.
Enterprises sites are operating, with supported employees and
their families/houses having been contacted to work out individual arrangements.
pool has reopened to Minda clients and the wider community, adhering to density requirements.
We ask that everyone is on heightened alert in terms of personal hygiene and making sure you do not have contact with your loved one unless you return a negative COVID-19 test if you have any symptoms such as a sore throat, fever or cough.
You can phone us on 0427 595 471.
You can also phone the South Australian COVID-19 Information Line on 1800 253 787, which operates from 9am to 5pm, seven days a week. Alternatively, you can contact the National Coronavirus Health Information Line on 1800 020 080. This service runs 24 hours a day, seven days a week. If you require translating or interpreting services, call 131 450.