Coronavirus (COVID-19): Frequently Asked Questions for clients and families
The statewide lockdown will lift at 12.01am on Wednesday July 28, however some changes will remain in place at Minda, in line with the State Government's gradual step down in restrictions announced today (Tuesday July 27).
start to remove the lockdown ‘no entry’ signage which has been placed around
the Minda Brighton campus (from Wednesday morning). However, we would still like
to limit visitors for the coming week to allow for the one person per
four square metre density limit, so, where possible, ask that non-essential
visitors please wait until restrictions are lifted further if it is possible to
In line with government directives on mask wearing in high-risk settings, the wearing
of masks will continue at Minda, with the major focus being mask wearing in all client-facing areas of the business, where there is
direct contact with clients.
When wearing a mask, please make sure it covers your nose and mouth at all times – it is not effective if you don’t do this!
We have plenty of PPE in stock, including protocols in place for after hours
access if required by our support staff.
Our complex and critical care facility PKC is closed to everyone except essential staff (or emergency maintenance / emergency workers as required), out of an abundance of caution and to keep our most vulnerable clients safe.
Families and carers are being supported to have contact with their loved ones through FaceTime and regular phone calls and updates. Family members are encouraged to contact PKC direct if they have an urgent need to visit their loved one.
INC Café will reopen to the public on Wednesday July 28, with indoor and outdoor dining permitted with a capacity of four square metres per person. Masks are required inside the cafe, except when eating and drinking.
Minda’s Vaccination Hub is for Minda clients, staff, volunteers, and eligible carers (family members) of our clients.
If you haven't been vaccinated yet and would like to, it's not too late to book into our Vaccination Hub in Verco Hall at Minda Brighton.
Open Hours: Vaccination bookings are available at the following times:
Mondays: 11:00 - 19:00
Tuesdays: 08:30 - 16:30
Wednesdays: 08:30 - 16:30
Thursdays: 08:30 - 16:30
Fridays: 08:30 - 16:30
We would still like to limit visitors where possible under the government's new restriction levels, and ask that non-essential contractors and non-essential visitors please wait until restrictions are lifted further if it is possible to do so.
Family members are asked to please call ahead before visiting and to wear a mask indoors when on site.
Yes family members and guardians can visit loved ones in Minda accommodation. We ask that you please call ahead before visiting and to wear a mask indoors when on site.
day options/MyPath activities will recommence, with density requirements in
place (one person per four square metres) and also mask-wearing. We are contacting families directly.
Health Therapies will resume as normal, with the therapist to wear a mask for all appointments.
If you need to get in touch with us, please feel free to call the Minda ASSIST Therapy team on (08) 8126 2400.
Enterprises sites will recommence operations, with supported employees and
their families/houses to be contacted to work out individual arrangements.
pool will reopen to Minda clients only. Due to density limits, we are unable to accommodate the
wider community at this stage.
We ask that everyone is on heightened alert in terms of personal hygiene and making sure you do not have contact with your loved one unless you return a negative COVID-19 test if you have any symptoms such as a sore throat, fever or cough.
You can phone us on 0427 595 471.
You can also phone the South Australian COVID-19 Information Line on 1800 253 787, which operates from 9am to 5pm, seven days a week. Alternatively, you can contact the National Coronavirus Health Information Line on 1800 020 080. This service runs 24 hours a day, seven days a week. If you require translating or interpreting services, call 131 450.